Warranty on PLA 3D Printed Cookie Cutters
Our warranty on PLA 3D printed cookie cutters covers printing / manufacturing defects only.
Our cutters are designed to be resistant and we only use quality PLA. We inspect each cutter for quality before shipping and have a very low margin of error in the process (occasionally, one may scape our scrutinizing eyes). Very minor imperfections and texture due to the nature of the 3D printing is possible and acceptable.
Due to the PLA material used for 3D printed and the nature of a cookie cutter (comes in contact with food), we cannot accept returns or exchanges. However, please feel free to contact us should you have questions or need further assistance.
You can learn how to care for your cookie cutters HERE
Warranty on Sugartess Cookie Decorating Stencils
The warranty on our stencils covers cutting / manufacturing defects only. We use quality .005" / 125 micron frosted food-safe plastic. Due to the nature of a cookie decorating stencil (product comes in contact with food), we cannot accept returns or exchanges.
You can learn how to care for your stencils HERE
Warranty on Other Items in Shops
As per each manufacturer. Please read labels or visit their websites.